As per the United Arab Emirates (UAE) government’s directive, Emirates has announced that it will temporarily suspend all passenger services for two weeks starting from 25 March 2020.
In a statement the state-owned Dubai carrier said: “We are very sorry for any inconvenience caused to our customers and travellers. These measures are in place to contain the spread of COVID-19, and we hope to resume services as soon as feasible.”
HH Sheikh Ahmed bin Saeed Al Maktoum, chairman and chief executive of Emirates Group commented: “These are unprecedented times for the airline and travel industry, but we will get through it. Our business is taking a hit, but what matters in the long run is that we do the right thing for our customers, our employees, and the communities we serve. With the support and unity that we have seen from our employees, partners, customers, and other stakeholders, I’m confident that Emirates can tackle this challenge and come out stronger.”
Over the past weeks, the airline has implemented enhanced cleaning and disinfecting measures on all of its aircraft departing Dubai as a precaution, and worked closely with airports to implement screening measures as required by the local authorities.
Frontline employees such as crew and airport teams have also been provided with support to stay safe while on duty, including providing hand sanitizers and masks where required.